Important customer information


Delivery, returning goods, order process and payment

Delivery

We deliver our products through TNT Post. The order will be offered to you two times. When you are not at home both times, you will receive a pick-up message and you can pick-up your order at your local TNT office within 3 weeks. For orders to be delivered outside the Netherlands choose the country your order must be sent to under ‘delivery manner’.

After receipt of your payment, your order will normally be delivered within 7 days. All our web shop prices are inclusive of VAT.

Return
You may return the goods within 10 days, provided in the original state and there is no damage to the packaging either. This means no stickers or scratches on the packaging and no damage to the product!

The return address is:
Shred-Ahead.com
Julianastraat 25
5421 DA Gemert
The Netherlands

Orders
You can order through our website. Of course, you may always e-mail us for advice. Cannot find the product you’re looking for? Tell us what you want via our e-mail address info@shred-Ahead.com.com. We will reply quickly.

How do you order with Shred-Ahead.com?
Select the product page with the product(s) of your choice and click on 'add to shopping cart'. Then choose between ‘shop more’ and ‘checkout' The payment process is explained in four clear steps. For orders to be delivered outside the Netherlands choose the country your order must be sent to under ‘delivery manner’. We will confirm your order by e-mail. We will keep you informed of the status of your order through e-mail.
After receipt of your payment, your order will normally be delivered within 7 days. Often faster!

Payment
All prices stated are inclusive of VAT.
We accept the following payment methods:

1 Payment in advance
Transfer the total amount to our bank account no. 1377.676.41 in the name of Shred-Ahead, Gemert.

You will need the following codes for international payments (any transfer costs charged by your bank are to your account):

BIC: RABONL2U
IBAN (SWIFT):
NL41RABO0137767641

2 PayPal:
PayPal is an online payment service you can use to pay in online shops and on eBay for example. But PayPal also enables you to transfer money to friends or family or to receive money. Worldwide, PayPal has more than 150 million accounts. You can pay through your bank or giro account or via the balance of your PayPal account.

PayPal requires a onetime registration with your e-mail address and bank account number (or credit card number). PayPal stores your information safely and confidentially. You can then proceed to make online payments.

Paypal charges an extra 1,8% off the total amount for use of their service.

For more information on PayPal, go to http://www.paypal.nl.

General Terms and Conditions
Our General terms and Conditions contain more information on delivery, returning goods, order process and payment.